In this episode, Stephanie sits down with industry veteran Sharon Tinberg to break down one of the most frustrating parts of running a cleaning business: training that doesn’t stick. With decades of experience and nearly $2 million in annual revenue under her belt, Sharon shares exactly what most owners get wrong, as well as how to fix it with simple, repeatable systems. Resources Mentioned — ZenMaid: https://get.zenmaid.com/ — Clean Smart Academy: https://www.cleansmartacademy.com/ 📌 What You’ll Learn — Why shadowing trainers creates inconsistency and higher turnover — The difference between process and procedure (and why it matters) — How Sharon trained cleaners to clean homes correctly in just days — The overlooked details cleaners miss most — and how to prevent it — How periodic tasks improve client retention and reduce deep cleans — What it really took to manage 754 recurring clients successfully — How structured training systems lead to faster cleans and happier teams
👉 Try ZenMaid free for 14 days: https://get.zenmaid.com 📞 Book a Consulting Call with Stephanie: https://serene-clean.com/consulting-services/ ✉️ Subscribe to ZenMaid's Weekly Newsletter: https://zenmaid.lpages.co/newsletter-sign-up/ 🎙️ Listen to the Podcast: 📖 Read the full transcript: https://www.zenmaid.com/magazine/sharon-tinbergs-cleaners-training-system/
