#97: Why Your Systems Determine Your Success (Not Your Experience)

Most new cleaning business owners think they need years of experience and a spotless (hah, get it?) strategy before they can grow. But Chelsea Withers, Owner of Mindful Methods Cleaning, proves all of that wrong. A stay-at-home mom battling postpartum depression, she started cleaning out of necessity. With no industry background, she still built a fast-growing company by focusing on deeply systemized operations in two years.

In this episode, Stephanie and Chelsea talk about how your prior experience matters far less than the systems you build, the way you think, and your ability to take action before you feel ready.

📌 What You’ll Learn

— Why systems, not experience, determine whether your business grows or not

— How ADHD became Chelsea’s unexpected advantage in building SOPs

— The real reason her first hire exposed every gap in her business

— Why taking extreme ownership accelerates success

— How to avoid perfectionism and take action before you “feel ready”

— What a strong customer journey actually looks like in the early stages

— How Chelsea uses Slack, ZenMaid, Wave, and simple forms to streamline operations

— Why hiring for values beats hiring for experience every time

— How building systems now unlocks long-term scale and freedom

Resources Mentioned:

— ZenMaid Scheduling Software: https://get.zenmaid.com

— ZenMaid Mastermind Facebook Group (free): https://www.facebook.com/groups/zenmaidmastermind

— Extreme Ownership Book: https://www.amazon.com/Extreme-Ownership-U-S-Navy-SEALs/dp/1250067057

— Wave (invoicing + bookkeeping): https://www.waveapps.com/

— Slack (team communication): https://slack.com/

👉 Try ZenMaid free for 14 days: https://get.zenmaid.com

📞 Book a Consulting Call with Stephanie: https://serene-clean.com/consulting-services/

 

🎙️ Listen to the Podcast:

📖 Read the full transcript: https://www.zenmaid.com/magazine/why-your-systems-determine-your-success-not-your-experience/