Tuesday May 27, 2025
#41: What Running a Maid Service Taught ZenMaid’s CEO About Leadership
In this episode, Stephanie sits down with ZenMaid's CEO, Amar Ghose, to talk about everything from his days running a maid service to building a software company that’s now 11 years strong.
They cover the early chaos, what Amar would do differently if he ran a cleaning business again, and how he stayed calm and led his team through a recent health scare. It's an honest, insightful, and sometimes hilarious look at the real behind-the-scenes of ZenMaid.
Key Takeaways:
- How Amar scaled his maid service to 8 cleaners in 14 months (then shut it down)
- The surprising hiring strategy that worked—until it didn’t
- Why most cleaning business owners wait too long to adopt systems
- What makes ZenMaid’s approach to content and customer success different
- Amar’s leadership mindset through life-threatening uncertainty
- The #1 trait that separates scalable cleaning companies from those that stay stuck
Mentioned in this Episode:
Rather read than listen? Check out the full episode write-up on our blog.
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